Introduction
Welcome to the Standard CSP Rota - Learning Materials
Section titled “Welcome to the Standard CSP Rota - Learning Materials”This documentation will help you understand and effectively use the Spitfire Rota Management System for operational coordination and workforce planning.
What is the CSP Rota Management System?
Section titled “What is the CSP Rota Management System?”The CSP Rota Management is a comprehensive operational management system designed for coordinating events, managing schedules, and tracking tasks across multiple teams and contracts. It provides the tools needed to:
- Submit and track operational requests
- Manage team schedules and availability
- Coordinate event assignments and coverage
- Track progress on operational tasks
- Maintain team structure and user access
Who uses Rota Management System?
Section titled “Who uses Rota Management System?”The system serves multiple operational roles, each with specific capabilities:
- Admin System Administrators - Full system control and user management
- Operations Support Operations Support - Request processing and operational coordination
- Operations Manager Operations Managers - Team management and schedule oversight
- COO Senior Management - Strategic oversight and approval authority
- Operational Staff Operational Staff - Request submission and task execution
How this documentation is organized
Section titled “How this documentation is organized”🚀 Getting Started
Section titled “🚀 Getting Started”Everything you need to begin using Spitfire, including system overview, authentication, and role-specific first steps.
👥 Roles
Section titled “👥 Roles”Role-specific overviews showing what each user type can do and quick access to relevant features.
⚙️ Features
Section titled “⚙️ Features”Comprehensive guides to each system feature, including capabilities, workflows, and best practices.
📋 How-to Guides
Section titled “📋 How-to Guides”Step-by-step instructions for common tasks, organized by topic area for easy reference.
📖 Reference
Section titled “📖 Reference”Quick reference materials including glossary, status definitions, FAQ, and troubleshooting guides.
Quick navigation
Section titled “Quick navigation”New to Spitfire?
- Read the System Overview →
- Check Authentication →
- Follow First Steps by Role →
Looking for specific features?
- Request Management → - Submit and track operational requests
- Schedules → - Manage team schedules and availability
- EOS Tasks → - Coordinate operational tasks and subtasks
- Rota Management → - Plan shifts and manage coverage
Getting help
Section titled “Getting help”If you can’t find what you need in this documentation:
- Check the Glossary → for common and system terminologies
- Review Troubleshooting → for known issues
- Check out the Status Definitions → for a complete overview of statuses used in the rota system.