Operational Tracker
Track and monitor operational activities across managers, contracts, and sites with detailed monthly breakdowns and performance analytics.
Who can use this feature
Section titled “Who can use this feature”| Role | View All Data | View Reports | Filter by Manager | Export Data | Analyze Trends |
|---|---|---|---|---|---|
| Admin | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ops Support | ✓ | ✓ | ✓ | ✓ | ✓ |
| Operations Manager | Own data only | ✓ | Own only | ✓ | ✓ |
What is the Operational Tracker?
Section titled “What is the Operational Tracker?”The Operational Tracker provides comprehensive monitoring of operational activities with dual view modes:
- Manager-focused tracking - Monitor operational days by individual managers
- Contract-focused tracking - Track operational days by specific contracts
- Monthly breakdowns - Detailed month-by-month operational data
- Performance analytics - Total operational days and estimated projections
Tracker Interface Overview
Section titled “Tracker Interface Overview”Comprehensive operational monitoring and performance tracking.
- Activity Monitoring: “Monitor operational days across managers, contracts, and sites”
- Performance Tracking: Track operational efficiency and workload distribution
- Resource Planning: Use data for operational planning and resource allocation
- Trend Analysis: Identify patterns and trends in operational activities
Switch between manager-focused and contract-focused tracking views.
- Operational Days Per Contract: Track operational activity by specific contracts
- Operational Tracker: Monitor operational days by individual managers
- Flexible Filtering: “All Managers” and “All Contracts” dropdown filters
- Seamless Switching: Easy toggle between different tracking perspectives
Comprehensive monthly tracking with totals and projections.
- Monthly Columns: Jan through Dec for complete yearly view
- Total Column: Sum of all operational days for the year
- Est. Operational Days: Projected operational days (contracts view)
- Pagination: Handle large datasets with “Showing 1 to 5 of X results”
Manager Tracking View
Section titled “Manager Tracking View”Track operational days and performance by individual managers.
- George Davies: 71 total operational days (Sep: 46, Oct: 13, Nov: 6, Dec: 6)
- Isla Morgan: 51 total operational days (Sep: 25, Oct: 14, Nov: 6, Dec: 6)
- Freya Turner: 11 total operational days (Oct: 5, Nov: 6)
- Poppy Reed: 11 total operational days (Sep: 1, Oct: 1, Nov: 4, Dec: 5)
- Andres Bosa: 9 total operational days (Oct: 9)
Analyze operational activity patterns across managers.
- Seasonal Variations: Higher activity in Sep-Oct, maintaining levels in Nov-Dec
- Manager Workload: George Davies leading with 71 total days
- Distribution Analysis: Workload spread across multiple managers
- Consistency Tracking: Some managers with consistent monthly activity
Contract Tracking View
Section titled “Contract Tracking View”Monitor operational days and projections by specific contracts.
- Arsenal FC - Traffic Management: 0 operational days, 35 estimated days
- Arsenal FC - Security & Stewarding: 0 operational days, 20 estimated days
- Chelsea - Traffic Management: 30 operational days, 100 estimated days
- Sample Contract 1: 18 operational days, 5 estimated days
- Test Shadow Tracker 1: 4 operational days, 1 estimated day
Analyze contract performance and projections.
- Active Contracts: Chelsea Traffic Management with 30 current operational days
- Projected Workload: Arsenal contracts with significant estimated operational days
- Performance vs. Estimates: Sample Contract 1 exceeding estimates (18 vs 5)
- Test Contracts: Shadow Tracker showing minimal activity
Monthly breakdown of contract operational activities.
- Chelsea Traffic Management: Sep: 3 days, Oct: 27 days, Nov: 0 days
- Sample Contract 1: Jan: 1 day, Feb: 5 days, Oct: 3 days, Nov: 4 days, Dec: 5 days
- Test Shadow Tracker 1: Nov: 4 days (concentrated activity)
- Future Planning: Arsenal contracts showing 0 current but high estimated days
Understanding the Data
Section titled “Understanding the Data”What constitutes an operational day in the tracking system.
- Active Work Days: Days when operational activities are performed
- Contract Activities: Days of active contract execution
- Manager Engagement: Days when managers are actively overseeing operations
- Site Operations: Days when operational activities occur at specific sites
Understanding projections and planning estimates.
- Contract Projections: Expected operational days for contract duration
- Planning Baseline: Estimates used for resource planning and scheduling
- Performance Comparison: Actual vs. estimated operational days
- Future Planning: Projected workload for upcoming periods
Understanding monthly operational data patterns.
- Seasonal Trends: Identify busy and quiet operational periods
- Resource Allocation: Plan staffing based on monthly patterns
- Contract Scheduling: Align contract activities with operational capacity
- Performance Monitoring: Track month-over-month operational changes
Using the Operational Tracker
Section titled “Using the Operational Tracker”Navigate between manager and contract tracking views.
- Manager View: Click “Operational Tracker” to view manager-focused data
- Contract View: Click “Operational Days Per Contract” to view contract-focused data
- Filter Options: Use “All Managers” or “All Contracts” dropdowns
- Data Comparison: Compare performance across different perspectives
Focus on specific managers or contracts for detailed analysis.
- Manager Filtering: Select specific managers from “All Managers” dropdown
- Contract Filtering: Choose specific contracts from “All Contracts” dropdown
- Focused Analysis: Drill down into individual performance
- Comparative Review: Compare different managers or contracts
Monitor and analyze operational performance trends.
- Total Tracking: Review total operational days for comprehensive performance
- Monthly Analysis: Identify patterns in monthly operational activity
- Trend Identification: Spot increasing or decreasing operational trends
- Planning Support: Use data for future operational planning
Operational Insights
Section titled “Operational Insights”Key insights from manager operational tracking.
- Top Performers: George Davies (71 days) and Isla Morgan (51 days) leading operational activity
- Activity Distribution: Operational workload spread across multiple managers
- Seasonal Patterns: Higher activity in September and October periods
- Consistency Levels: Some managers maintaining steady monthly activity
Key insights from contract operational tracking.
- Active Contracts: Chelsea Traffic Management showing highest current activity (30 days)
- Future Workload: Arsenal contracts with significant projected operational days
- Performance Variance: Some contracts exceeding estimates (Sample Contract 1)
- Planning Accuracy: Compare actual vs. estimated operational days
Use tracker data for operational planning and resource allocation.
- Resource Planning: Allocate managers based on operational day patterns
- Contract Scheduling: Plan contract activities based on capacity
- Workload Balancing: Distribute operational days across managers
- Future Projections: Plan for estimated operational day requirements
Integration Points
Section titled “Integration Points”Best Practices
Section titled “Best Practices”Troubleshooting
Section titled “Troubleshooting”Resolve issues with missing operational data.
- Check if operational activities were properly recorded for those periods
- Verify manager assignments and contract allocations
- Ensure data synchronization is up to date
- Contact Ops Support if data appears to be missing
Fix issues with manager or contract filtering.
- Check spelling and selection in dropdown filters
- Verify the manager or contract has operational data for the period
- Clear filters and reselect to refresh results
- Ensure you have access to view the specific manager or contract data
Understand and resolve operational day estimate variances.
- Review contract scope changes that might affect estimates
- Check for additional operational activities not included in estimates
- Verify accuracy of original operational day estimates
- Update estimates based on actual operational patterns
Resolve issues with switching between tracking views.
- Refresh the page and try switching views again
- Check browser compatibility and clear cache if needed
- Verify you have access to both manager and contract tracking views
- Contact admin if view switching consistently fails
Getting Started
Section titled “Getting Started”To effectively use the Operational Tracker:
- Access the feature via Overview → Operational Tracker
- Choose your view between manager tracking and contract tracking
- Use filters to focus on specific managers or contracts
- Review monthly data to understand operational patterns
- Analyze totals for overall performance assessment
- Compare estimates with actual operational days (contracts view)
- Use insights for operational planning and resource allocation
Data Accuracy
Operational tracking data should be reviewed regularly for accuracy. Ensure operational activities are properly recorded and assigned to maintain reliable tracking and planning information.