Allocated Contracts
View and manage operational contracts allocated to your management area with detailed tracking, client information, and contract duration monitoring.
Who can use this feature
Section titled “Who can use this feature”| Role | View Assigned | View Details | Manage Contracts | Search All | Export Data |
|---|---|---|---|---|---|
| Admin | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ops Support | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ops Manager | ✓ | ✓ | Limited | ✓ | ✓ |
What are Allocated Contracts?
Section titled “What are Allocated Contracts?”Allocated Contracts are operational agreements and service contracts assigned to specific managers or teams for execution and oversight. These include:
- Security & Stewarding contracts for event safety
- Traffic Management contracts for transportation coordination
- Client-specific contracts with defined scopes and durations
- Departmental assignments with specific client codes
Contract Management Interface
Section titled “Contract Management Interface”High-level view of contract portfolio and status.
- Total Contracts: Shows total number of allocated contracts (4 in example)
- Active Contracts: Number of currently active contracts (4 active)
- Contract Portfolio: Complete overview of assigned responsibilities
- Real-time Tracking: Current status and active contract monitoring
Central management interface for viewing and managing contracts.
- View and Manage: “View and manage all your allocated contracts”
- Search Functionality: “Search Contracts” to find specific agreements
- Contract Organization: Structured display of contract information
- Detailed Access: “View Details” buttons for comprehensive contract information
Individual contract cards showing key information.
- Contract Title: Clear identification (e.g., “Sample Contract 1”, “Chelsea - Traffic Management”)
- Client Information: Client/Department Code for organizational tracking
- Duration Display: Contract length (5 days, 100 days, 20 days, 35 days)
- Service Type: Contract category (Security & Stewarding, Traffic Management)
Current Contract Examples
Section titled “Current Contract Examples”Example operational contract with basic structure.
- Client: Sample Client
- Duration: 5 days
- Type: General operational contract
- Status: Active and allocated
Traffic management contract for Chelsea operations.
- Duration: 100 days (long-term contract)
- Service Type: Traffic Management
- Scope: Transportation coordination and traffic control
- Client Focus: Chelsea-specific operations
Security services contract for Arsenal Football Club.
- Client Code: F04
- Duration: 20 days
- Service Type: Security & Stewarding
- Scope: Event security and crowd management
Traffic management contract for Arsenal Football Club.
- Client Code: F21
- Duration: 35 days
- Service Type: Traffic Management
- Scope: Match day traffic coordination
Contract Types and Services
Section titled “Contract Types and Services”Event security and crowd management services.
- Event Security: Match day and event security services
- Crowd Management: Stewarding and crowd control
- Access Control: Entry and exit management
- Safety Oversight: General safety and security coordination
Transportation and traffic coordination services.
- Traffic Control: Road traffic management and coordination
- Transport Planning: Event day transportation planning
- Route Management: Optimal route coordination
- Emergency Access: Emergency service route maintenance
Contracts tailored to specific client requirements.
- Football Clubs: Arsenal FC, Chelsea, and other sports venues
- Event Venues: Various event and entertainment locations
- Corporate Clients: Business and corporate event support
- Public Events: Municipal and public event services
Contract Information Structure
Section titled “Contract Information Structure”Essential information displayed for each contract.
- Contract Title: Descriptive name identifying the contract
- Client/Department Code: Organizational identifier (F04, F21, etc.)
- Duration: Contract length in days or other time units
- Service Category: Type of service being provided
Client and organizational information tracking.
- Client Codes: Standardized codes for client identification
- Department Codes: Internal departmental organization
- Service Classification: Category of service being delivered
- Location Information: Where services are being provided
Contract timing and duration management.
- Contract Length: Total duration of the service agreement
- Active Period: Current active status and remaining time
- Renewal Tracking: Information about contract renewals
- Milestone Management: Key dates and deadlines
Using Allocated Contracts
Section titled “Using Allocated Contracts”Navigate and view your assigned contracts effectively.
- Dashboard Overview: Quick view of total and active contracts
- Contract Cards: Individual contract information at a glance
- Search Function: Find specific contracts quickly
- Detail Access: Click “View Details” for comprehensive information
Find specific contracts using search functionality.
- Contract Search: Search by contract name or keywords
- Client Search: Find contracts by client name or code
- Service Type Filter: Filter by Security, Traffic Management, etc.
- Duration Filter: Search by contract length or timing
Monitor contract status and performance.
- Active Status: Track which contracts are currently active
- Duration Tracking: Monitor remaining contract time
- Performance Monitoring: Track contract execution and delivery
- Renewal Planning: Plan for contract renewals and extensions
Contract Management Workflow
Section titled “Contract Management Workflow”How contracts are allocated to managers and teams.
- Contracts assigned based on expertise and capacity
- Manager receives notification of new contract allocation
- Contract details and requirements are reviewed
- Resource planning and team assignment begins
Managing active contract delivery and execution.
- Deploy appropriate teams and resources
- Monitor service delivery against contract requirements
- Coordinate with clients and stakeholders
- Document progress and any issues
Finalizing contracts and preparing for renewal or closure.
- Complete final service delivery requirements
- Document contract performance and outcomes
- Conduct client feedback and evaluation
- Plan for contract renewal or transition
Contract Performance Tracking
Section titled “Contract Performance Tracking”Track how well contracts are being executed.
- Quality Metrics: Service quality and client satisfaction
- Timeline Adherence: Meeting contract deadlines and milestones
- Resource Utilization: Efficient use of allocated resources
- Issue Resolution: How quickly problems are addressed
Maintain strong relationships with contract clients.
- Regular Communication: Ongoing client updates and feedback
- Issue Escalation: Prompt resolution of client concerns
- Performance Reviews: Regular contract performance discussions
- Renewal Discussions: Planning for contract continuations
Best Practices
Section titled “Best Practices”Troubleshooting
Section titled “Troubleshooting”Resolve issues with contract visibility and access.
- Verify your role has access to Allocated Contracts
- Check if contracts have been properly assigned to you
- Use search function to find specific contracts
- Contact admin if contracts are missing from your allocation
Fix issues with accessing detailed contract information.
- Check internet connection and page refresh
- Verify you have permission to view contract details
- Try accessing the contract again after a few minutes t
- Contact Ops Support if details consistently fail to load
Troubleshoot contract search functionality.
- Check spelling and try different search terms
- Search by client code or partial contract names
- Clear search filters and try again
- Verify contracts exist and are assigned to you
Resolve issues with contract counting and display.
- Refresh the page to get current contract counts
- Check if contracts have recently been reassigned
- Verify active vs. total contract definitions
- Contact admin if significant discrepancies persist
Getting Started
Section titled “Getting Started”To effectively use Allocated Contracts:
- Access the feature via Management → Allocated Contracts
- Review your portfolio using the Total and Active contract overview
- Browse contract cards to see your assigned contracts
- Use search function to find specific contracts quickly
- Click “View Details” for comprehensive contract information
- Monitor contract status and duration regularly
- Coordinate with teams to ensure successful contract delivery